Technical Support Specialist
Company: Ndd Medizintechnik Ag
Location: Andover
Posted on: May 9, 2024
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Job Description:
TasksProvide technical support for hardware and software
inquiries.Troubleshoot system issues via remote support, phone,
email, and ticketing tools (Salesforce).Diagnose and repair of
devices, conduct tests, and maintain comprehensive
documentation.Collaborate across global departments like R&D,
Quality, and Product Management to enhance product development
continually.About the positionJoin our dynamic team in Andover, MA,
as a Technical Support Specialist and become an integral part of
our mission to provide exceptional support to our customers. We are
dedicated to continuous improvement and innovation in the field of
lung function testing. We offer an attractive compensation package
& benefits in a family friendly environment.Your profilePossess a
technical / IT education or equivalent experience with a strong
grasp of technical concepts.Demonstrates excellent communication
skills, with the ability to engage and assist customers
effectively.Skilled in analytical and systematic troubleshooting
and resolution.Experience with repairing, testing, or assembling
medical devices is an advantage, as well as experience in the
respiratory field.Good Spanish language skills (Support
LATAM)Exhibit reliability, independence, precision, and
accountability in work.Enjoy teamwork, collaboration, and has a
curious, solution-oriented, and technology-driven mindset.Why us?We
are an equal opportunity employer and offer an exceptional work
environment tailored to support your success. You'll receive
thorough training, access to professional tools and technologies,
and work alongside global and supportive colleagues in an inclusive
and diverse culture.If you are ready to contribute your skills to
our team, please submit your resume by clicking the apply button
and uploading it to our recruiting tool, and let us know why you
are the perfect fit for this role. We look forward to get to know
you!Contactndd Medical Technologies, inc.300 Brickstone SquareSuite
604Andover, MA 01810Phone: +1-978- 470-0923About usndd Medical
Technologies is a leading company and innovator in pulmonary
function testing devices. For more than 25 years, ndd has created
solutions that improve early detection of chronic lung diseases,
including COPD and asthma. Today, ndd offers unique spirometry and
pulmonary function testing devices that are available in more than
100 countries around the globe.by Jobble
Keywords: Ndd Medizintechnik Ag, Chelsea , Technical Support Specialist, IT / Software / Systems , Andover, Massachusetts
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