Technical Project Manager

Company: State of Massachusetts
Location: Chelsea
Posted on: May 16, 2022

Job Description:

A IT is a unit under the Executive Office for Administration & Finance (A) and is overseen by the A IT Secretariat Chief Information Officer (A SCIO). A IT is comprised of more than 200 employees working on IT systems and applications for 15 various A agencies. A IT oversees and provides all the IT application support for these agencies to ensure their IT operations are running effectively and efficiently. Information regarding these supported agencies is available athttps://www.mass.gov/orgs/executive-office-for-administration-and-finance (see section on "Related Organizations"). Working in A IT is the DOR IT Support Bureau which supports the IT systems and applications within DOR. The CSE Application platform within DOR IT Support Bureau has an immediate need for a Technical Project Manager in the role of Upgrades lead to manage multiple Product upgrade projects across the HD Application A IT is hiring a Technical Project Manager in the role of Upgrades Lead to manage multiple product upgrade projects across the Child Support Enforcement (CSE) applications. This individual will report to the Portfolio Manager. This individual may have up to one (1) direct report and no indirect reports. The selected candidate will: * Maintain and monitor the software versions of the products in coordination with the respective product vendor. * Reach out to vendors for inquiring extended support and/or available options necessary to ensure all product versions are supported. * Collaborate with application, infrastructure architects and the Portfolio Manager to inform, analyze any product (or) version specific changes, changes to license model that may affect the product usage or impact the application usage or overall product cost. * Plan and manage all phases of software upgrade projects (scope, planning, scheduling, risk, resources, coordination) and ensure that projects are delivered on-time, within scope and budget. * Define project scope and objectives and ensure that project stakeholders' expectations are in-line with project scope and deliverables. For projects requiring external vendor, this scoping exercise would involve communication with vendor(s) or service provider(s). * Analyze and identify resources needed to reach project objectives, coordinate/manage internal and third-party resources and creatively manage potential resource constraints in an effective and efficient manner to successfully execute the project. * Collaborate with the Quality Control Manager to scope out the validation scope and determine the test requirements to support the post upgrade validation strategy. * Perform risk management to proactively identify and mitigate project risks. * Understand complex technical scenarios and requirements and ascertain and determine alternative strategies and directions. * Coordinate various technical personnel during all project phases, from initial development through implementation. * Assign and oversee the daily tasks of technical personnel while ensuring that all project resources are effectively utilized and are actively working toward predefined milestones. * Provide progress updates regarding project progress, milestones, deliverables, risks and issues to leadership. * Estimate projects, develop, manage and maintain a detailed project schedule. * Successfully manage the relationship with the technical team, team leads and vendors and other stakeholders. * Plan and oversee the preparation and dissemination of project communication. Communicate and interact with System Administrators, Development, QC and other technical personnel and project team members on status of specific projects. * Perform other duties as assigned. Necessary qualifications include: * Strong leadership, diplomatic and motivational skills including the ability to lead across multiple groups/organizations. * Excellent planning, communication (written and verbal) and presentation skills. * Ability to see the big picture but also be detailed oriented and able to roll up sleeves and dive into the weeds to accomplish project goals. * Proven working experience as a technical project manager in the IT sector. * Demonstrated success in identifying and managing risks and issues. * Expert hands-on knowledge of developing project schedule and building a critical path. * Strong command of project management methodologies and best practices. * Excellent experience in Software Development Lifecycle (SDLC) methodologies, Agile, Scrum, Waterfall * Strong collaboration, consensus building, influence, negotiation, conflict resolution and interpersonal skills. * Strong experience with vendor management. * Excellent logical and critical thinking, analytical and problem-solving abilities. * Solid organizational skills including attention to detail, ability to be versatile and multi-task effectively and efficiently. * Decisive, self-motivated, with the ability to adapt to change and competing demands. * Capability to take initiative and be self-directed: able to work alone; if needed, identify the work to be done, and take the action needed without explicit direction of the steps. * Strong working knowledge of Microsoft Project, Excel, PowerPoint and other Office products. This position is assigned to A IT's offices at MITC, 200 Arlington Street in Chelsea, Massachusetts. Currently, this position will require in-person and virtual presence in supported offices. The offices at MITC are MBTA accessible. The Commonwealth offers a competitive salary with paid time-off for holidays and great benefits including health, dental and a retirement plan. /An external candidate recommended for a position with ANF-IT will be subject to a background check that includes checks for: state and federal tax compliance; child support compliance; education verification; Massachusetts CORI checks; criminal background checks in state(s) of current and previous residence/employment; validation of eligibility to work in the United States; and national fingerprint-based criminal background checks./ First consideration will be given to those applicants that apply within the first 14 days. Please see Preferred Qualifications. *Executive Order #595:*As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. **Job:** **Information Systems and Technology* **Organization:** **Exec Office of Administration and Finance* **Title:** *Technical Project Manager* **Location:** *Massachusetts-Chelsea-200 Arlington Street* **Requisition ID:** *220000S5*

Keywords: State of Massachusetts, Chelsea , Technical Project Manager, Accounting, Auditing , Chelsea, Massachusetts