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Senior Property Manager- Multiple Sites

Company: First Realty Management
Location: Chelsea
Posted on: November 22, 2021

Job Description:

A family-owned and privately held property management company, First Realty Management has more than 65 years of experience with the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm. At the core of it all, our talented employees are what make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and opportunities to learn from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else --- we always put our team members first. We are seeking an individual for a full-time position who will report to the Vice President of Property Management. This role will oversee a portfolio of market-rate and/or affordable rental properties. Oversees site Property Managers in the execution of site responsibilities, specifically with regard to the physical plant operations and capital improvements, budgeting and financial operations, marketing programs, staff supervision, contracting, and site program compliance with federal, state, and local regulations and instructing them on proper procedures. Working to create a ---Community of Quality---, the Senior Property Manager is responsible for the efficient physical and financial operation of the assigned properties in keeping with the owners' goals as outlined by the senior First Realty Management staff and in compliance with federal, state & local regulations and with First Realty Management policies and procedures. Additionally, the Senior Property Manager is expected to take on a leadership role and become involved in special projects and new business development. This role will also manage board-controlled sites in accordance with the management plan and ensures the timely delivery of first-rate customer service. Brings in the construction supervision division as appropriate for capital improvements and ensures that appropriate fees are being charged. Job Functions: Prepares annual site budgets and regularly monitors budget throughout the year. Ensures that property operates within set financial guidelines and prepares monthly variance reports and other financial reports when necessary. Ensures all money is collected in a timely manner. Meets set distribution schedule. Hires appropriate site staff members. Manages, directs, disciplines and develops staff members, ensuring that they work toward meeting property goals and operate within established policies and procedures. Evaluates job performance of staff members regularly. Ensures that the physical condition of the property, both interior and exterior is, safe, attractive and running efficiently at all times. Ensures that property meets inspection guidelines for various agencies, i.e. HUD, state housing finance agencies, mortgage companies, etc. Educates residents on their responsibilities in helping maintain a clean, enjoyable, safe living environment. Ensures all required resident paperwork is complete such as all appropriate background and reference checks, applications, leases, etc. In the case of affordable properties, ensures all HUD and other regulatory paperwork is complete and compliance with appropriate guidelines. Monitors and oversees all contractual services, ensuring satisfactory quality of service and cost effectiveness. Solicits new bids when necessary and ensures all contracts are current. Maintains occupancy at established levels by working with Marketing Coordinator to devise and implement an effective marketing plan for the site. Regularly evaluates the site's competition, stays abreast of changes in the market place and adjusts marketing strategies accordingly. Reduces vacancy by fostering and maintaining positive resident relations, resulting in a satisfactory resident retention rate. Ensures that all staff members respond to resident needs and service requests in a prompt, efficient, and courteous manner. Responds appropriately to resident concerns regarding safety, noise and other matters regarding the community's environment. Monitors resident selection, ensuring that all new residents meet established selection criteria. Other Job Functions: Assumes an active role in the town or city in which the property is located by representing both management---s and residents' interests on task forces or committees to resolve local problems. Develops and maintain positive, productive relationships with local agencies. When appropriate, reports problems and/or concerns regarding residents or property to senior management. Maintains excellent communication with all staff members and conducts regular staff meetings. Participates in New Business development projects. Participates in special projects such as: developing policies and procedures. Serves a mentor to new Property Managers. Requirements Skills & Abilities: Thorough understanding of property management practices Proven ability to effectively supervise staff and manage property Knowledge of local, state, and federal housing regulations and any housing programs applicable to the property Superior skills in leadership, judgment, initiative and discretion Excellent communication skills, both verbal and written business English Ability to read and understand financial/ budget reports Proficiency in Microsoft Word and Excel Basic marketing skills Level of Education/Training/License: Experience with tax credit housing, HOME, Section 8, and market-rate properties NAHP designation and other industry designations are preferred. C3P, CPM, and ARM certifications preferred Bachelor's degree in business or related field preferred. Experience: 5+ years or more in managing multiple properties with direct supervision of staff. 5+ years with Residential Housing Management experience exhibiting detailed knowledge of market-rate housing and HUD programs and understanding of site budgets and the financial process Benefits Sign-on Bonus Paid Vacation, Holidays, PTO/Personal leave 401(k) plan Health, Vision,Dental insurance Life Insurance, Short & Long Term disability Flex spending accounts & Transportation expense accounts Opportunity for professional growth and development An EOE/ Veterans/Disabled Employer If you need an accomodation to apply due to a disability or protected veteran status, please contact Cazzi Coleman at or 617-423-7000 ext. 3772

Keywords: First Realty Management, Chelsea , Senior Property Manager- Multiple Sites, Executive , Chelsea, Massachusetts

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