Assistant Director - Chelsea
Company: Commonwealth of Massachusetts: Executive Office of
Posted on: August 6, 2022
Description The Department of Transitional Assistance (DTA) is
seeking qualified individuals to fill the role of Local Office
Assistant Director. The selected candidate will assist in the
management of all programs administered by the Department,
including Transitional Aid to Families with Dependent Children
(TAFDC), Emergency Aid to the Elderly, Disabled and Children
(EAEDC), Supplemental Nutrition Assistance Program (SNAP) and
Employment Services within the communities served by the
DTA attracts people passionate about public service, who love to
work in a fast-paced environment, and who are committed to
diversity, equity, and inclusion.
Duties and Responsibilities (these duties are a general summary and
not all inclusive):
Assist the Director with the implementation of efficient business
models utilizing available data in order to ensure accurate
eligibility determination and timely processing of program benefits
in compliance with state and federal policy and procedures
incorporating good customer service objectives.
Plan, control and execute priority work assignments of eligibility
staff to assure compliance with goals, objectives and priorities
established by the Department.
Assist in developing and maintaining community relationships for
the purpose of achieving the agency mission.
Ensure staff for all programs has an opportunity for professional
development and job satisfaction, with consistent evaluations based
upon their performance.
Direct and supervise the administrative functions of the
Transitional Assistance Office including coordination and plans for
Evaluate the needs of the area office and develops plans in regard
to personnel, equipment, space and supplies.
Process and coordinate all personnel changes with the Human
Resources Unit as well as the maintenance of employee performance
and attendance reports.
Responsible for the data processing within the Transitional
Ability to provide motivation, encouragement, leadership and
supervision to an interdisciplinary team of approximately 50 staff
responsible for effectively and efficiently delivering quality
customer service, resources and services.
Experience working with Federal or State programs with complex
regulations and policies and the demonstrated ability to develop
necessary strategies for effective implementation.
Exceptional negotiation, conflict resolution and coaching
Ability to manage multiple tasks simultaneously as a result of
effective planning, delegation and communication.
Experience in workforce development, education or housing.
Understanding of issues of poverty and diverse low-income
Excellent verbal and written communication and reporting
Strong computer skills, including word processing, email, and
Given the population served, bilingual or multilingual Fluency.
Please upload both Resume and Cover Letter.
About The Department of transitional assistance:
The Department of Transitional Assistance (DTA) assists and
empowers low-income individuals and families to meet their basic
needs, improve their quality of life, and achieve long term
economic self-sufficiency. DTA serves one in nine residents of the
Commonwealth with direct economic assistance (cash benefits) and
food assistance (SNAP benefits), as well as workforce training
Learn more about our services and programs visit:
A criminal and tax history background check will be completed on
the recommended candidate as required by the regulations set forth
by the Executive Office of Health and Human Services prior to the
candidate being hired. For more information, please visit and click
on "Information for Job Applicants."
Education, licensure and certifications will be verified in
accordance with the Human Resources Division's Hiring
Education and license/certification information provided by the
selected candidate(s) is subject to the Massachusetts Public
Records Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process
and would like to request an ADA accommodation, please click on the
link and complete the
For questions, please contact the Office of Human Resources at
1-800-510-4122 and select option #2.
Qualifications MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) five (5) years of full-time or,
equivalent part-time, professional, administrative, supervisory, or
managerial experience in business administration, business
management, public administration, public management, clinical
administration or clinical management of which (B) at least one (1)
year must have been in a project management, supervisory or
managerial capacity or (C) any equivalent combination of the
required experience and substitutions below.
I. A certificate in a relevant or related field may be substituted
for one (1) year of the required (A) experience.
II. A Bachelor's degree in a related field may be substituted for
two (2) years of the required (A) experience.
III. A Graduate degree in a related field may be substituted for
three (3) years of the required (A) experience.
IV. A Doctorate degree in a related field may be substituted for
four (4) years of the required (A) experience.
When you embark on a career with the Commonwealth, you are offered
an outstanding suite of employee benefits that add to the overall
value of your compensation package. We take pride in providing a
work experience that supports you, your loved ones, and your
Want the specifics?
Executive Order #595: As a condition of employment, successful
applicants will be required to have received COVID-19 vaccination
or an approved exemption as of their start date. Details relating
to demonstrating compliance with this requirement will be provided
to applicants selected for employment. Applicants who receive an
offer of employment who can provide documentation that the vaccine
is medically contraindicated or who object to vaccination due to a
sincerely held religious belief may make a request for
An Equal Opportunity / Affirmative Action Employer. Females,
minorities, veterans, and persons with disabilities are strongly
encouraged to apply.
Keywords: Commonwealth of Massachusetts: Executive Office of, Chelsea , Assistant Director - Chelsea, Executive , Chelsea, Massachusetts
Didn't find what you're looking for? Search again!