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F&B Manager

Company: Selina LTD
Location: Chelsea
Posted on: January 18, 2023

Job Description:

Who we areSelina's mission is to build a global movement where people live, travel, work and explore unique local experiences while forging meaningful connections. Built with the digital nomad in mind, Selina is disrupting the hospitality industry with a design, tech and socially-centric approach to boutique hotel and co-working developments that enable travelers to seamlessly live and work abroad.What the role isThe F&B Venue Manager is in charge of the day to day management and results of the F&B Venue, including: delivering the F&B strategy, Revenue Generation, Cost Control, People Development, Quality Control, Daily Cash Reconciliation, Health and Safety standards, Execution of events, and Ensuring the F&B operation is profitable.Venue Profitability:

  • Manage the Venue P&L: hit revenue targets, control labor margins and manage cost of sale ratios against budget
  • Manage Purchase Orders, negotiate rates with vendors/contractors/suppliers, ensure timely payments, communicate with the accounting department
  • Manage the venue's software systems: POS, Inventory, and Pricing systems
  • Regular analysis of menu and pricing to ensure the offer is on brand, competitive, and costs are in line with targets and inflation.
  • Collaborate with other departments (Rooms, Sales, Experience, Marketing, etc) to implement on-brand promotions designed to increase revenue. Ensure Customer Experience is seamless for hotel guests and visitors alike.Venue Operation:
    • Recruit, onboard, and train all venue staff.
    • Ensure high level customer service is achieved, as measured by Customer Satisfaction Surveys (KEPSLA) and Online Reputation Index.
    • Conduct Daily Standup with staff to review targets, challenges, events and day-to-day issues
    • Greet customers and offer support on customer complaints and queries
    • Ensure cleanliness of the venue at all times and compliance with required industry and company protocols
    • Ensure full compliance with health and safety legislation and licensing laws
    • Complete all reports and analysis requested. Attend regular meetings to learn new initiatives and report on progress.
    • Ensure the venue follows all brand guidelines
    • Manage all maintenance protocols (preventive and repairs)
    • Ensure security is effective for guests, connectors, and loss preventionVenue Events:
      • Curate and Execute a schedule of events for the venue with the destination team. Full accountability for the successful operational execution of events: revenue, cost control, profitability, venue-level contribution margin.
      • Support DJs and artists scheduled for the location. In charge of Artist Relations as well as sound and visual equipment maintenance and operation.
      • Decorate venue with brand approved concepts
      • Deliver events on time, within budget
      • Ensure the Sales, Marketing, and Social Media team have knowledge of all F&B activations through the calendar year.
      • Support the creation of content and delivery of Social media engagement initiatives.
      • Identify and manage partnerships with brands that enhance the venue and Selina brand and help to offset costs in the venue. Bring brand-approved sponsors to the venue.
      • Work with Brand-approved Influencers to increase revenue and reputation
      • Build a network in the local community and curate relationships with community leaders and opinion leadersRequirements
        • Fully Bilingual (English and local language)
        • Strong organization and time management skills
        • Previous management or department head experience
        • Previous stock management experience
        • Previous scheduling experience
        • Experience building and costing menus
        • Previous cash reconciliation experience
        • Demonstrates a good understanding of P&L statements
        • Experience planning and managing events
        • Cultural fit and community engagement
        • Local supplier and vendor networkWhat you can expect
          • Competitive salary
          • A share of the profit you Generate
          • No dress code
          • Pet-friendly (as long as your pet is friendly)
          • Multiple online training opportunities
          • Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring
          • Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
          • Have your birthday off
          • Amazing referral program with cash and global holiday packages; we know you hang out with other great people
          • Extra country-specific benefits; we can tell you more during the application process

Keywords: Selina LTD, Chelsea , F&B Manager, Executive , Chelsea, Massachusetts

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