F&B Manager
Company: Selina LTD
Location: Chelsea
Posted on: January 18, 2023
Job Description:
Who we areSelina's mission is to build a global movement where
people live, travel, work and explore unique local experiences
while forging meaningful connections. Built with the digital nomad
in mind, Selina is disrupting the hospitality industry with a
design, tech and socially-centric approach to boutique hotel and
co-working developments that enable travelers to seamlessly live
and work abroad.What the role isThe F&B Venue Manager is in
charge of the day to day management and results of the F&B
Venue, including: delivering the F&B strategy, Revenue
Generation, Cost Control, People Development, Quality Control,
Daily Cash Reconciliation, Health and Safety standards, Execution
of events, and Ensuring the F&B operation is profitable.Venue
Profitability:
- Manage the Venue P&L: hit revenue targets, control labor
margins and manage cost of sale ratios against budget
- Manage Purchase Orders, negotiate rates with
vendors/contractors/suppliers, ensure timely payments, communicate
with the accounting department
- Manage the venue's software systems: POS, Inventory, and
Pricing systems
- Regular analysis of menu and pricing to ensure the offer is on
brand, competitive, and costs are in line with targets and
inflation.
- Collaborate with other departments (Rooms, Sales, Experience,
Marketing, etc) to implement on-brand promotions designed to
increase revenue. Ensure Customer Experience is seamless for hotel
guests and visitors alike.Venue Operation:
- Recruit, onboard, and train all venue staff.
- Ensure high level customer service is achieved, as measured by
Customer Satisfaction Surveys (KEPSLA) and Online Reputation
Index.
- Conduct Daily Standup with staff to review targets, challenges,
events and day-to-day issues
- Greet customers and offer support on customer complaints and
queries
- Ensure cleanliness of the venue at all times and compliance
with required industry and company protocols
- Ensure full compliance with health and safety legislation and
licensing laws
- Complete all reports and analysis requested. Attend regular
meetings to learn new initiatives and report on progress.
- Ensure the venue follows all brand guidelines
- Manage all maintenance protocols (preventive and repairs)
- Ensure security is effective for guests, connectors, and loss
preventionVenue Events:
- Curate and Execute a schedule of events for the venue with the
destination team. Full accountability for the successful
operational execution of events: revenue, cost control,
profitability, venue-level contribution margin.
- Support DJs and artists scheduled for the location. In charge
of Artist Relations as well as sound and visual equipment
maintenance and operation.
- Decorate venue with brand approved concepts
- Deliver events on time, within budget
- Ensure the Sales, Marketing, and Social Media team have
knowledge of all F&B activations through the calendar
year.
- Support the creation of content and delivery of Social media
engagement initiatives.
- Identify and manage partnerships with brands that enhance the
venue and Selina brand and help to offset costs in the venue. Bring
brand-approved sponsors to the venue.
- Work with Brand-approved Influencers to increase revenue and
reputation
- Build a network in the local community and curate relationships
with community leaders and opinion leadersRequirements
- Fully Bilingual (English and local language)
- Strong organization and time management skills
- Previous management or department head experience
- Previous stock management experience
- Previous scheduling experience
- Experience building and costing menus
- Previous cash reconciliation experience
- Demonstrates a good understanding of P&L statements
- Experience planning and managing events
- Cultural fit and community engagement
- Local supplier and vendor networkWhat you can expect
- Competitive salary
- A share of the profit you Generate
- No dress code
- Pet-friendly (as long as your pet is friendly)
- Multiple online training opportunities
- Cultural events and wellness activities at Locations.
Volunteering with Selina Gives Back; because sharing is caring
- Huge Selina experience discounts on your stay, food & fun for
you AND your friends & family (you can expect to become even more
popular among your friends)
- Have your birthday off
- Amazing referral program with cash and global holiday packages;
we know you hang out with other great people
- Extra country-specific benefits; we can tell you more during
the application process
Keywords: Selina LTD, Chelsea , F&B Manager, Executive , Chelsea, Massachusetts
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