F&B Manager

Company: Selina LTD
Location: Chelsea
Posted on: January 18, 2023

Job Description:

Who we areSelina's mission is to build a global movement where people live, travel, work and explore unique local experiences while forging meaningful connections. Built with the digital nomad in mind, Selina is disrupting the hospitality industry with a design, tech and socially-centric approach to boutique hotel and co-working developments that enable travelers to seamlessly live and work abroad.What the role isThe F&B Venue Manager is in charge of the day to day management and results of the F&B Venue, including: delivering the F&B strategy, Revenue Generation, Cost Control, People Development, Quality Control, Daily Cash Reconciliation, Health and Safety standards, Execution of events, and Ensuring the F&B operation is profitable.Venue Profitability:

• Manage the Venue P&L: hit revenue targets, control labor margins and manage cost of sale ratios against budget
• Manage Purchase Orders, negotiate rates with vendors/contractors/suppliers, ensure timely payments, communicate with the accounting department
• Manage the venue's software systems: POS, Inventory, and Pricing systems
• Regular analysis of menu and pricing to ensure the offer is on brand, competitive, and costs are in line with targets and inflation.
• Collaborate with other departments (Rooms, Sales, Experience, Marketing, etc) to implement on-brand promotions designed to increase revenue. Ensure Customer Experience is seamless for hotel guests and visitors alike.Venue Operation:
  • Recruit, onboard, and train all venue staff.
  • Ensure high level customer service is achieved, as measured by Customer Satisfaction Surveys (KEPSLA) and Online Reputation Index.
  • Conduct Daily Standup with staff to review targets, challenges, events and day-to-day issues
  • Greet customers and offer support on customer complaints and queries
  • Ensure cleanliness of the venue at all times and compliance with required industry and company protocols
  • Ensure full compliance with health and safety legislation and licensing laws
  • Complete all reports and analysis requested. Attend regular meetings to learn new initiatives and report on progress.
  • Ensure the venue follows all brand guidelines
  • Manage all maintenance protocols (preventive and repairs)
  • Ensure security is effective for guests, connectors, and loss preventionVenue Events:
    • Curate and Execute a schedule of events for the venue with the destination team. Full accountability for the successful operational execution of events: revenue, cost control, profitability, venue-level contribution margin.
    • Support DJs and artists scheduled for the location. In charge of Artist Relations as well as sound and visual equipment maintenance and operation.
    • Decorate venue with brand approved concepts
    • Deliver events on time, within budget
    • Ensure the Sales, Marketing, and Social Media team have knowledge of all F&B activations through the calendar year.
    • Support the creation of content and delivery of Social media engagement initiatives.
    • Identify and manage partnerships with brands that enhance the venue and Selina brand and help to offset costs in the venue. Bring brand-approved sponsors to the venue.
    • Work with Brand-approved Influencers to increase revenue and reputation
    • Build a network in the local community and curate relationships with community leaders and opinion leadersRequirements
      • Fully Bilingual (English and local language)
      • Strong organization and time management skills
      • Previous management or department head experience
      • Previous stock management experience
      • Previous scheduling experience
      • Experience building and costing menus
      • Previous cash reconciliation experience
      • Demonstrates a good understanding of P&L statements
      • Experience planning and managing events
      • Cultural fit and community engagement
      • Local supplier and vendor networkWhat you can expect
        • Competitive salary
        • A share of the profit you Generate
        • No dress code
        • Pet-friendly (as long as your pet is friendly)
        • Multiple online training opportunities
        • Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring
        • Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
        • Have your birthday off
        • Amazing referral program with cash and global holiday packages; we know you hang out with other great people
        • Extra country-specific benefits; we can tell you more during the application process

Keywords: Selina LTD, Chelsea , F&B Manager, Executive , Chelsea, Massachusetts