New York Customer Success Manager

Company: VirtualVocations
Location: Burlington
Posted on: May 3, 2025

Job Description:

A company is looking for a Customer Success Manager to support clients and enhance user experience.
Key Responsibilities

Manage day-to-day communications with clients in North America & Europe
Oversee onboarding of new accounts and ensure successful implementation
Partner with Product & Engineering teams on client implementations and feedback

Required Qualifications

5+ years of experience in Client Services at a B2B technology product company
Experience working with asset managers or institutional investors is a plus
Knowledge of API, data analytics, and SQL is advantageous
Bachelor's degree or equivalent required
Ability to work effectively in a remote and global team environment

Keywords: VirtualVocations, Chelsea , New York Customer Success Manager, Executive , Burlington, Massachusetts

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