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Amazon Customer Business Manager

Company: WellPet
Location: Tewksbury
Posted on: August 22, 2019

Job Description:

We are currently seeking a Customer Business Manager with proven experience selling direct to Amazon. Our CBM will be a member of our Ecommerce team, based out of our Corporate Headquarters in Tewksbury Massachusetts and will report to the General Manager of the E-Commerce business. This individual will serve as the primary business owner for our Amazon business. In addition, you will:


  • Own revenue and forecasting for the Amazon account
  • Ensure the achievement of both short & long term financial goals for the Amazon account
  • Build sustainable business processes between WellPet & Amazon to efficiently deliver joint value & meet commitments
  • Serve as account champion internally to make sure the Amazon business receives the support necessary to be successful
  • Provide leadership to ensure WellPet brand strategies, policies, and sales tactics are understood and implemented within Amazon
  • Develop and maintain high visibility with Amazon key decision-makers and decision-influencers to advance business opportunities
  • Utilize all information available to determine what's working and not working using a data-based approach
  • Communicate crucial market, trade and competitive information on a timely basis
  • Live the WellPet values and culture and doing whatever it takes for the pets who depend on us.

    This position requires an individual with proven prior experience selling direct to Amazon as a top strategic customer. Our ideal candidate will have this experience, and be available to work out of our Tewksbury Headquarters on a daily basis with the ability to travel to Amazon as needed. We are also seeking an individual who is analytical, detail oriented, well organized & acts with a sense of urgency. Our Customer Business Managers have excellent verbal & written communication skills, a strong customer focus and are results-oriented.
    Preferences include:

    • Bachelor's Degree
    • Experience in sales management in the consumer products industry.
    • Experience leading and owning e-Commerce customers - specifically Amazon
    • Proven track record for managing large, strategic and complex customers
    • Experience to include both internal and account management experience

Keywords: WellPet, Chelsea , Amazon Customer Business Manager, Executive , Tewksbury, Massachusetts

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