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Customer Service & Collections Specialist

Company: Delta Management Associates
Location: Chelsea
Posted on: March 28, 2020

Job Description:

At Delta we believe success is the result of our investment in our employees and in taking a long-term approach to employee development that prepares employees for management positions.

For 30+ years Delta Management Associates, Inc. has offered superior recovery and default management solutions to clients in the higher education, government and financial services industries.

The Customer Service & Collection Specialist works in a fast paced, team environment providing exceptional customer service by partnering with borrowers to find solutions to resolve their federal debt.

Responsibilities include


  • Making outbound and receiving inbound calls

  • Reviewing accounts on a daily basis

  • Updating account information through our collections system
  • Compliance with all federal and state laws with regard to collection policies and procedures

    Delta benefits include:





    • Competitive pay based on experience
    • Flexible schedule
    • Comprehensive paid 2 week training program
    • Casual dress code

    • Fantastic benefits package including health, dental, short term disability, vision and 401k
    • Uncapped bonuses

    • Monthly contests

    • Generous Employee Referral program

Keywords: Delta Management Associates, Chelsea , Customer Service & Collections Specialist, Hospitality & Tourism , Chelsea, Massachusetts

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