Posted on: January 7, 2022
A completed application at jobs.walgreens.com is needed for
further consideration in the position. The position can be found on
the website by searching Shift Lead in Chelsea MA at 1010 Broadway.
Opens and closes the store in the absence of store management,
including all required systems start-ups, required cash handling,
and ensuring the floor and stock room are ready for the business
day. Responsible for opening back door of store for deliveries.
Completes product returns, order voids, customer refunds, cash
drops to the safe, and provides change as requested to cash
registers. Models and delivers a distinctive and delightful
customer experience. Customer Experience Engages customers and
patients by greeting them and offering assistance with products and
services. Resolves customer issues and answers questions to ensure
a positive customer experience. Models and shares customer service
best practices with all team members to deliver a distinctive and
delightful customer experience, including interpersonal habits
(e.g., greeting, eye contact, courtesy, etc.) and Walgreens service
traits (e.g., offering help proactively, identifying needs,
servicing until satisfied, etc.). Operations Responsible for
holding store keys to open and close without management as
necessary. Assists with and coaches other team members to work with
warehouse and vendor ordering process as the orders are created,
reviewed, and received, including opening the backdoor for vendor
deliveries. Responsible and accountable for registering all related
sales on assigned cash register, including records of scanning
errors, price verifications, items not on file, price
modifications, and voids. Assists manager or assistant store
manager in reviewing order exceptions on order release day and
assists in reverse logistics (e.g., 1506, returns, empty package).
Assists manager or assistant store manager in evaluating and
developing displays, including promotional, seasonal, super
structures, and sale merchandise. Completes resets and revisions.
Maintains accurate inventory counts; maintains the accuracy of
on-hand quantities including, but not limited to, basic
departments, stockroom, and overstock locations. Assist with
ensuring the Outdate program is followed with team members.
Responsible for basic department pricing and making daily price
changes; ensures proper signage is displayed at the store to
support accurate pricing of products. Ensures any additional
pricing tasks related to local regulations and/or regulatory
compliance programs are completed accurately and within the
required time frame. Assist with bookkeeping activities, including
cash report, cash counts, ledgers, and bill payment as necessary or
as requested. Assists with exterior and interior maintenance by
ensuring clean, neat, orderly store condition and appearance,
including requesting store or system repairs as required in manager
absence, or as requested by manager. Assists with separation of
food items (e.g., raw foods from pre-cooked) and product placement
as specified by policies/procedures (e.g., raw and frozen meats on
bottom shelves). For consumable items, assists in stock rotation,
using the first in, first out method and restock outs. Has working
knowledge of store systems and store equipment. Assist at Pharmacy
out window as requested. Ensures compliance with state and local
laws regarding regulated products (e.g., alcoholic beverages and
tobacco products). Responsible for bag checks of team members
before leaving the store. Complies with all company policies and
procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned....
Keywords: Walgreens, Chelsea , Shift Leader, Hospitality & Tourism , Chelsea, Massachusetts
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