Lead Food Service Associate-Full Time
Company: Winchester Hospital
Location: Winchester
Posted on: April 17, 2024
|
|
Job Description:
When you join the growing BILH team, you're not just taking a
job, you're making a difference in people's lives.
Job Type:
RegularScheduled Hours:
30Work Shift:
Day (United States of America)Contributes to the Hospital's mission
by coordinating the Hospital catering services for events and
meetings. This position is a combination of administrative and
skilled catering professional. The Lead Event Service Specialist
will organize, set up and deliver requested catering services to
specific requested location or conference room. Provide prompt and
courteous service to all customers. Provide customers with
efficient and attentive service while exceeding the customer's
expectations.Job Description:
QUALIFICATIONS:
Education:
Required: High School Diploma or equivalent
Preferred: Associate's Degree or 2 years of hospitality
experience
Experience
Required:
Related experience
Preferred:
Hospitality experience
Experience in an institutional setting with attention to allergy
and diet restrictions
For safety and quality reasons, must be able to read, write and
communicate effectively in English with patients, visitors and
fellow members of the hospital team.
Other Skills/Knowledge
Required:
Excellent customer service and communications skills
JOB FUNCTIONS
Works collaboratively with the Retail Operations Supervisor,
Executive Chef, and other managers to provide support to the retail
operations
Cashiers, stocks, and serves for the Coffee Shop, off-site 620
Caf-- and catering.
Must be able to direct employees in all Food Service areas.
Ensures all service areas are staffed appropriately.
Monitors the completion of job duties and special assignments.
Completes stocking of all appropriate areas.
Oversees organization and cleanliness of these locations.
Anticipates and meets customer services needs.
Takes appropriate steps to rectify issues and strives to achieve
superior customer satisfaction.
Strives for operational efficiency and cost containment.
May assist in assembling of prepared foods/items as needed.
Lead:
Demonstrates retail operations and catering expertise and fosters a
climate of superior customer service.
Troubleshoots operational issues and customer service calls and
complaints.
Provides performance feedback of staff to managers.
Fosters a culture of continuous learning and improvement.
Addresses safety concerns promptly.
Gives input into the performance evaluation process.
Coaches and mentors staff so to expand their knowledge and
competence in food service.
FLSA Status:
Non-ExemptAs a health care organization, we have a responsibility
to do everything in our power to care for and protect our patients,
our colleagues and our communities. Beth Israel Lahey Health
requires that all staff be vaccinated against influenza (flu) and
COVID-19 as a condition of employment. Learn more about this
requirement.
More than 35,000 people working together. Nurses, doctors,
technicians, therapists, researchers, teachers and more, making a
difference in patients' lives. Your skill and compassion can make
us even stronger.
Equal Opportunity Employer/Veterans/Disabled
--s-p-m1--
By applying, you consent to your information being processed by
SonicJobs and transmitted to the Employer.
See Beth Israel Deaconess Medical Center Privacy Policy at
https://bilh.org/notice-privacy-practices and SonicJobs Privacy
Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of
Use at https://www.sonicjobs.com/us/terms-conditions
Keywords: Winchester Hospital, Chelsea , Lead Food Service Associate-Full Time, Hospitality & Tourism , Winchester, Massachusetts
Click
here to apply!
|