Residences Porter
Company: Marriott Hotels Resorts
Location: Boston
Posted on: April 1, 2026
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Job Description:
Description POSITION SUMMARY Supply guests/residents with
directions and information regarding property amenities, services,
and hours of operation, and local areas of interest and activities.
Contact appropriate individual or department (e.g., Bellperson,
Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as
necessary to resolve guest call, request, or problem. Follow up
with guests to ensure their requests or problems have been met to
their satisfaction. Receive, record, and relay messages accurately,
completely, and legibly. Notify Loss Prevention/Security of any
guest reports of theft. Follow all company and safety and security
policies and procedures; report accidents, injuries, and unsafe
work conditions to manager. Ensure uniform and personal appearance
are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address
guests’ service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with
others; support team to reach common goals; listen and respond
appropriately to the concerns of other employees. Ensure adherence
to quality expectations and standards. Read and visually verify
information in a variety of formats (e.g., small print). Enter and
locate work-related information using computers and/or point of
sale systems. Stand, sit, or walk for an extended period of time or
for an entire work shift. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
Supervisors PREFERRED QUALIFICATIONS Education: High school diploma
or G.E.D. equivalent. Related Work Experience: No related work
experience. Supervisory Experience: No supervisory experience.
License or Certification: None At Marriott International, we are
dedicated to being an equal opportunity employer, welcoming all and
providing access to opportunity. We actively foster an environment
where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of
culture, talent, and experiences of our associates. We are
committed to non-discrimination on any protected basis, including
disability, veteran status, or other basis protected by applicable
law.
Keywords: Marriott Hotels Resorts, Chelsea , Residences Porter, Hospitality & Tourism , Boston, Massachusetts
