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Technical Project Manager

Company: The Computer Merchant, Ltd
Location: Chelsea
Posted on: January 21, 2023

Job Description:

Technical Project Manager
Chelsea, MA
Work hours/week: Monday Friday, 37.50 hrs


About the Role:
The Project Manager is responsible for delivering large scale data technology projects for EOPSS & DCJIS. Initially, the Project Manager's primary responsibility will be to support the ongoing delivery and contract management of DCJIS's civil fingerprinting program called SAFIS. Over the course of this assignment, the Project Manager will work with a range of stakeholders, including user agencies, the vendor and internal DCJIS/EOPSS staff to troubleshoot and meet contract and programmatic objectives. In addition, and over-time, the Project Manager will be responsible for leading other data technology projects within EOPSS or its constituent agencies.

Responsibilities (SAFIS):

  • Provide technical and programmatic support to all agencies who require fingerprint -based background checks.
  • Enrollment Center Network: approving new enrollment centers, closing or movement of current centers, approving mobile enrollment programs, other.
  • Review appointment and operational availability.
  • Resolution of issues with fingerprinting/transactions at enrollment locations.
  • Responding to SAFIS user agency inquiries.

    Responsibilities (typical project):

    • Plan and manage the identified projects by identifying tasks, resources, delivery timelines, and success metrics
    • Work with customers to define the project, and develop a Request for Quote or Request for Response
    • Work with customers to navigate the selection of a vendor, including establishing bid evaluation criteria and scoring process
    • Arrange for bidder presentations
    • Participate in contract discussions when engaging a vendor, including the creation of a Statement of Work
    • Work with EOPSS, DCJIS and EOTSS leadership to identify and install appropriate personnel teams and monetary resources to fulfill project scope and ensure the successful and timely completion of deliverables
    • Manage program scope, schedules, budgets, and resources to successfully fulfill business and technical requirements with high customer satisfaction
    • Recommend technical solutions and tools to meet project needs. Work with procurement and finance teams as necessary to facilitate successful and timely procurement(s)
    • Ensure deployed solutions are compliant with EOTSS Enterprise Technology and Security Standards
    • Facilitate technical support, as needed, including but not limited to architectural reviews, compliance reviews and project artifacts, transition project to the support organization at the conclusion of the project
    • Anticipate and manage project risks to timelines and budgets to eliminate obstacles to timely completion of deliverables
    • Create and maintain project artifacts such as project charter/scope, project plans, schedules, back log list, stories, status reports, and operational checklists
    • Lead project status meetings with EOPSS, DCJIS, EOTSS, and agency management, leadership, and other stakeholders regularly and as needed
    • Facilitate stakeholder engagement, including with EOPSS, DCJIS and EOTSS leadership, agency management and staff, the Justice Reinvestment Policy Oversight Board and relevant committees, and the public; prepare and deliver memos, briefs, and presentations as required
    • Follow the Project Management Office (PMO) methodology and the use of PMI best practices; ensure the delivery of a product that meets user requirements
    • Work with EOPSS, DCJIS and EOTSS leadership to identify and install appropriate personnel team and required monetary resources to maintain and manage technical architecture post-completion

      Required Knowledge, Skills & Abilities:

      • 5+ years in information technology with at least two years in a project management role
      • B.S. in Computer Science or equivalent degree/experience.
      • Demonstrated experience creating and implementing project plans and schedules according to project goals and objectives
      • Demonstrated experience successfully delivering complex data infrastructure projects
      • Working, up-to-date knowledge of data technologies and tools
      • Demonstrated ability to build realistic project budgets and deliver within them
      • Ability to manage multiple workstreams simultaneously
      • Working knowledge of project management concepts, as defined by PMI
      • Working knowledge of Agile/Scrum methodology
      • Working knowledge of ITIL concepts
      • Experience working in a highly matrixed organization
      • Excellent customer service and teamwork skills
      • Excellent communication skills, both written and verbal, with the ability to be respectful and diplomatic always
      • Excellent human relations skills: ability to work with leadership, technical resources, and varied stakeholders to meet project objectives

        Preferred Knowledge, Skills & Abilities:

        • PMI Certification (PMP or CAPM) preferred
        • Scrum Master/Product Owner certification preferred
        • Experience with public (government) administration, including budgeting and procurement, preferred
        • Experience with criminal justice or public safety data and case management systems and processes desirable

          Equal Opportunity Employer Veterans/Disabled

          * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Keywords: The Computer Merchant, Ltd, Chelsea , Technical Project Manager, IT / Software / Systems , Chelsea, Massachusetts

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