Technical Project Manager
Company: The Computer Merchant, Ltd
Location: Chelsea
Posted on: January 21, 2023
Job Description:
Technical Project Manager
Chelsea, MA
70-72.50
Work hours/week: Monday Friday, 37.50 hrs
23-00127
JOB DESCRIPTION
About the Role:
The Project Manager is responsible for delivering large scale data
technology projects for EOPSS & DCJIS. Initially, the Project
Manager's primary responsibility will be to support the ongoing
delivery and contract management of DCJIS's civil fingerprinting
program called SAFIS. Over the course of this assignment, the
Project Manager will work with a range of stakeholders, including
user agencies, the vendor and internal DCJIS/EOPSS staff to
troubleshoot and meet contract and programmatic objectives. In
addition, and over-time, the Project Manager will be responsible
for leading other data technology projects within EOPSS or its
constituent agencies.
Responsibilities (SAFIS):
- Provide technical and programmatic support to all agencies who
require fingerprint -based background checks.
- Enrollment Center Network: approving new enrollment centers,
closing or movement of current centers, approving mobile enrollment
programs, other.
- Review appointment and operational availability.
- Resolution of issues with fingerprinting/transactions at
enrollment locations.
- Responding to SAFIS user agency inquiries.
Responsibilities (typical project):
- Plan and manage the identified projects by identifying tasks,
resources, delivery timelines, and success metrics
- Work with customers to define the project, and develop a
Request for Quote or Request for Response
- Work with customers to navigate the selection of a vendor,
including establishing bid evaluation criteria and scoring
process
- Arrange for bidder presentations
- Participate in contract discussions when engaging a vendor,
including the creation of a Statement of Work
- Work with EOPSS, DCJIS and EOTSS leadership to identify and
install appropriate personnel teams and monetary resources to
fulfill project scope and ensure the successful and timely
completion of deliverables
- Manage program scope, schedules, budgets, and resources to
successfully fulfill business and technical requirements with high
customer satisfaction
- Recommend technical solutions and tools to meet project needs.
Work with procurement and finance teams as necessary to facilitate
successful and timely procurement(s)
- Ensure deployed solutions are compliant with EOTSS Enterprise
Technology and Security Standards
- Facilitate technical support, as needed, including but not
limited to architectural reviews, compliance reviews and project
artifacts, transition project to the support organization at the
conclusion of the project
- Anticipate and manage project risks to timelines and budgets to
eliminate obstacles to timely completion of deliverables
- Create and maintain project artifacts such as project
charter/scope, project plans, schedules, back log list, stories,
status reports, and operational checklists
- Lead project status meetings with EOPSS, DCJIS, EOTSS, and
agency management, leadership, and other stakeholders regularly and
as needed
- Facilitate stakeholder engagement, including with EOPSS, DCJIS
and EOTSS leadership, agency management and staff, the Justice
Reinvestment Policy Oversight Board and relevant committees, and
the public; prepare and deliver memos, briefs, and presentations as
required
- Follow the Project Management Office (PMO) methodology and the
use of PMI best practices; ensure the delivery of a product that
meets user requirements
- Work with EOPSS, DCJIS and EOTSS leadership to identify and
install appropriate personnel team and required monetary resources
to maintain and manage technical architecture post-completion
Required Knowledge, Skills & Abilities:
- 5+ years in information technology with at least two years in a
project management role
- B.S. in Computer Science or equivalent
degree/experience.
- Demonstrated experience creating and implementing project plans
and schedules according to project goals and objectives
- Demonstrated experience successfully delivering complex data
infrastructure projects
- Working, up-to-date knowledge of data technologies and
tools
- Demonstrated ability to build realistic project budgets and
deliver within them
- Ability to manage multiple workstreams simultaneously
- Working knowledge of project management concepts, as defined by
PMI
- Working knowledge of Agile/Scrum methodology
- Working knowledge of ITIL concepts
- Experience working in a highly matrixed organization
- Excellent customer service and teamwork skills
- Excellent communication skills, both written and verbal, with
the ability to be respectful and diplomatic always
- Excellent human relations skills: ability to work with
leadership, technical resources, and varied stakeholders to meet
project objectives
Preferred Knowledge, Skills & Abilities:
- PMI Certification (PMP or CAPM) preferred
- Scrum Master/Product Owner certification preferred
- Experience with public (government) administration, including
budgeting and procurement, preferred
- Experience with criminal justice or public safety data and case
management systems and processes desirable
Equal Opportunity Employer Veterans/Disabled
* While an hourly range is posted for this position, an eventual
hourly rate is determined by a comprehensive salary analysis which
considers multiple factors including but not limited to:
job-related knowledge, skills and qualifications, education and
experience as compared to others in the organization doing
substantially similar work, if applicable, and market and business
considerations. Benefits offered include medical, dental and vision
benefits; dependent care flexible spending account; 401(k) plan;
voluntary life/short term disability/whole life/term life/accident
and critical illness coverage; employee assistance program; sick
leave in accordance with regulation. Benefits may be subject to
generally applicable eligibility, waiting period, contribution, and
other requirements and conditions.
Keywords: The Computer Merchant, Ltd, Chelsea , Technical Project Manager, IT / Software / Systems , Chelsea, Massachusetts
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