UX Lead, Experience Design (XD) - J&J Technology (JJT)
Company: J&J Family of Companies
Location: Hartford
Posted on: April 18, 2024
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Job Description:
UX Lead, Experience Design (XD) - J&J Technology (JJT) -
2406181562W
Description
Johnson and Johnson is currently recruiting for a UX Lead,
Experience Design (XD) for the J&J Technology organization
(JJT). At JJT, we shape the future of healthcare by unlocking the
power of people, technology, and insights. While serving as
strategic problem solvers and innovators, we collaborate as trusted
allies with leaders and partners across functions, sectors, and
regions to align business strategies with technology solutions to
drive outcomes that matter and experiences that delight. Remote
work options may be considered on a case-by-case basis and if
approved by the company.
Caring for the world, one person at a time has inspired and united
the people of Johnson & Johnson for over 130 years. We embrace
research and science -- bringing innovative ideas, products and
services to advance the health and well-being of people.
With $93 billion in 2021 revenue, Johnson & Johnson is the world's
most comprehensive and broadly-based manufacturer of health care
products, as well as a provider of related services, for the
consumer, pharmaceutical, and medical devices markets. There are
more than 250 Johnson & Johnson operating companies employing over
125,000 people and with products touching the lives of over a
billion people every day, throughout the world. If you have the
talent and desire to touch the world, Johnson & Johnson has the
career opportunities to help make it happen.
At JJT, we drive business solutions through an agile, integrated
approach and create the best end-to-end experience for our
employees and customers through human-centered design. From guiding
patients through treatment to accelerating vaccine development to
enabling employees to work seamlessly from any location, our
digital tools infuse our products with novelty, dexterity, and
ease.
Do you seek to tackle big, sophisticated, ambiguous problems? As
digital leaders, we shape J&J to lead in digital technology -
savvy and capable of fulfilling its promise. The technology we
deliver fuels J&J as we strive to change the trajectory of
health for humanity! Reporting to the Director, Experience Design
the UX Lead will design, lead, and inspire squads to craft
human-centered digital experiences that meet users' needs. This
strong digital craftsperson will collaboratively partner with
product teams to achieve identified objectives, keep informed on
industry trends, and identify UX opportunities and methodologies.
This individual should be naturally curious, have a passion for
human-centered design, be a creative problem solver, be comfortable
with ambiguity, and embrace an agile culture. The lead will help to
design artifact creation and demonstrate the use of design research
methodologies.
Responsibilities:
Operate as an individual contributor to the squad driving the
quality of the user experience living into the JJT High-Performing
Teams Operating Model
Proactively partner with business and engineering to frame the
problem and use the principles of design thinking to build
experiences through a process of continuous product discovery
inclusive of user research, prototyping and outcome measurement
Collaborate with squads in planning and executing user experience
research processes like contextual interviews, card sorting,
heuristic evaluations, and usability testing
Evolve, conceptualize, and communicate new insights using
storytelling techniques that drive product decisions and
prioritization
Iteratively craft and own the end-to-end product design experiences
through journeys, flows, interactions, wireframes, prototypes, and
design systems based on business goals and user insights
Provide leadership around UX standard methodologies and the
creation of seamless product experiences and services that form the
primary touchpoints for our users (patients, health care
practitioners, employees, etc)
Qualifications
A BA/BS degree or equivalent work experience, preferably in
interaction design, human-computer interaction (HCI), engineering,
or related area
At least 6 years of demonstrated ability as a user experience
designer, interaction designer, information architect, product
designer, or similar UX-related role
Experience iteratively crafting user experiences across mobile,
web, and offline touchpoints measuring impact
Advanced knowledge of information architecture and interaction
design, user-centered design process, as well as user experience
principles and techniques
Ability to simplify sophisticated concepts for consumption by
non-technical leaders
Intellectual curiosity to keep pace with industry trends related to
user experience
Outstanding leadership, time management, facilitation, and
organizational skills
Expertise in Adobe CS, Figma, and user research tools with a
willingness to explore new tools are required
The anticipated base pay range for this position is $90,000-
$144,900
#JNJTech
Johnson & Johnson is an Affirmative Action and Equal Opportunity
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, age, national origin, or protected
veteran status and will not be discriminated against on the basis
of disability.
For more information on how we support the whole health of our
employees throughout their wellness, career and life journey,
please visit www.careers.jnj.com .
Primary Location NA-US-New Jersey-New Brunswick
Other Locations NA-United States
Organization Johnson & Johnson Services Inc. (6090)
Job Function Experience Design
Req ID: 2406181562W
Keywords: J&J Family of Companies, Chelsea , UX Lead, Experience Design (XD) - J&J Technology (JJT), IT / Software / Systems , Hartford, Massachusetts
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