Technical Project Manager - Service Delivery Center - Senior Analyst - Jacksonville
Company: EY
Location: Hartford
Posted on: April 30, 2024
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Job Description:
EY focuses on high-ethical standards and integrity among its
employees and expects all candidates to demonstrate these
qualities. At EY, you'll have the chance to build a career as
unique as you are, with the global scale, support, inclusive
culture and technology to become the best version of you. And we're
counting on your unique voice and perspective to help EY become
even better, too. Join us and build an exceptional experience for
yourself, and a better working world for all.
Job Title: Service Delivery Center - Project Management - Senior
Analyst: This position can be anywhere in the country.
EY is the only professional services firm with a separate business
unit (Financial Services Organization, or FSO) that is dedicated to
the financial services marketplace. Our FSO teams have been at the
forefront of every event that has reshaped and redefined the
financial services industry. This practice also has several Service
Delivery Centers that are made up of high-performing US-based
resources working closely with our experienced client-serving
professionals to deliver project-based work and managed services to
our US-based FSO clients. If you have a passion for rallying
together to resolve the most complex challenges in the financial
services industry, come join our dynamic FSO team!
The opportunity
Working on projects that cross financial sectors, the experiences
you gain here as a senior analyst will be invaluable. You'll help
businesses realize the value from their IT investments by
supporting strategy, improving the customer experience and driving
growth. As part of a high-performing team, you'll provide advice
about technology enablement, as well as the strong effect IT has on
major program transformations. This is a new group being developed
in our Service Delivery Center and you will have the opportunity to
be a part of building a new team within this growing
organization.
Your key responsibilities:
Create and develop project charter, scope and schedules, then plan
and assign resources to a project
Advise and consult with other departments about production software
issues, concerns, problems and questions
Manage resources, communications and cost management of
projects
Create project organization structure, including identification of
key project team members and their roles and develop and
communicate the project plan to align project members and
stakeholders.
Conduct a kickoff meeting with all key stakeholders to announce the
start of a project and review the overall project plan and gain
consensus
Measure project performance using appropriate tools and techniques
to monitor the progress of the project, identify and quantify any
variances, perform any required corrective actions and communicate
to all stakeholders
Demonstrate business skills with the ability to effectively
negotiate priorities across multiple groups and teams
Manage changes to the project scope, project schedule and project
costs to keep the project plan accurate and updated and reflective
of authorized project changes, as defined in the change management
plan, to facilitate customer acceptance
Identify high-level risks, assumptions and constraints, then
implement approved actions and workarounds to minimize the impact
of risks to the project
Communicate any development or resourcing roadblocks to leadership
and facilitate resolution
Create and implement remedies to obstacles and challenges
throughout the course of the project
Develop and maintain relationships with stakeholders beyond IT
services, including, but not limited to, finance, communications
and legal, to cover all potential downstream implications of a
project
Improve team performance by building team cohesiveness and leading,
mentoring, training and motivating to facilitate cooperation among
the teams
Work with system end users to understand business functions and
document requirements
Analyze current business processes to identify potential gaps
between current and target states
Document system requirements via process/workflow diagrams,
including potential error conditions based upon analysis of system
capabilities
Maintains system protocols by writing and updating procedures
Write and maintain end user and system practitioner documentation
as reference material
Skills and attributes for success
We work with clients to plan and deliver business-led,
technology-driven transformation programs. We develop practical,
executable plans to manage the journey from strategy through
execution. Our team uses industry-leading program management tools
to accelerate start-up and enable highly efficient and effective
program management.
You'll spend most of your time assisting in the day-to-day
management of projects or as a business systems analyst. You'll
monitor progress; track project finances, risks and issues and;
confirm that key stakeholders are kept informed about progress and
outcomes and potentially writing business requirements documents.
You should be highly organized, possess outstanding verbal and
written communication skills, along with being a self-starter.
To qualify for the role, you must have:
A bachelor's degree in Liberal Arts, Criminal Justice, English,
Finance, General Business, History, International Studies, Prelaw
or MIS with a business focus
Three to five years consulting or industry experience in complex
program management and portfolio management
Strong communication, facilitation and presentation skills
Experience in project delivery, including configurations, release
and change management
Knowledge of integration plans, integration reports and test
procedures
Experience scheduling and delivering implementations that include
multiple components with tight interdependencies between these
components
Demonstrated project and program management skills in a
cross-functional coordination role
Broad knowledge of the IT function and how IT enables business
through effective and strategic planning, governance and management
disciplines
Ideally, you'll also have:
Experience working in the financial services or the professional
services industry
Experience working with executive IT or business leadership
Knowledge of standard IT methodologies and processes, such as
PMBOK, Prince2, Six Sigma, CMMI, product management and systems
development life cycles
Relevant industry certification (e.g., PMP, Agile CSM, SAFe)
An understanding of master scheduling and integrated project
planning
Experience with enterprise PMO and Lean PMO setup and operation
What we look for
Top performers with track records in the following areas:
Practitioners applying PMI disciplines for IT project and program
management activities
Experience in the financial services industry focused on enterprise
transformations
Great communication skills, both at the personal level and in
professional settings
Intensive experiences in business development, leading and
supporting proposals
People-oriented individuals who are reliable, resilient and
responsive
What working at EY offers
We offer a competitive compensation package where you'll be
rewarded based on your performance and recognized for the value you
bring to our business. In addition, our Total Rewards package
includes medical and dental coverage; both pension and 401(k)
plans; a minimum of 15 days of vacation, plus 10 observed holidays
and 3 paid personal days; and a range of programs and benefits
designed to support your physical, financial and social well-being.
Plus, we offer:
The opportunity to manage a portfolio of talent within a designated
service line
A collaborative environment where everyone works together to create
a better working world
Excellent training and development prospects, both through
established programs and on-the-job training
An excellent team of senior colleagues dedicated to managing and
varying your workload
About EY
As a global leader in assurance, tax, transaction and advisory
services, we hire and develop the most passionate people in their
field to help build a better working world. This starts with a
culture that believes in giving you the training, opportunities and
creative freedom to make things better so that whenever you join,
and for however long you stay, the exceptional EY experience lasts
a lifetime.
Make your mark.
Apply now.
What we offer
We offer a comprehensive compensation and benefits package where
you'll be rewarded based on your performance and recognized for the
value you bring to the business. The salary range for this job in
most geographic locations in the US is $59,200 to $120,900. The
salary range for New York City Metro Area, Washington State and
California (excluding Sacramento) is $71,000 to $137,300.
Individual salaries within those ranges are determined through a
wide variety of factors including but not limited to education,
experience, knowledge, skills and geography. In addition, our Total
Rewards package includes medical and dental coverage, pension and
401(k) plans, and a wide range of paid time off options. Under our
flexible vacation policy, you'll decide how much vacation time you
need based on your own personal circumstances. You'll also be
granted time off for designated EY Paid Holidays, Winter/Summer
breaks, Personal/Family Care, and other leaves of absence when
needed to support your physical, financial, and emotional
well-being.
Continuous learning: You'll develop the mindset and skills to
navigate whatever comes next.
Success as defined by you: We'll provide the tools and flexibility,
so you can make a meaningful impact, your way.
Transformative leadership: We'll give you the insights, coaching
and confidence to be the leader the world needs.
Diverse and inclusive culture: You'll be embraced for who you are
and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please
contact us as soon as possible.
The exceptional EY experience. It's yours to build.
EY - Building a better working world
EY exists to build a better working world, helping to create
long-term value for clients, people and society and build trust in
the capital markets.
Enabled by data and technology, diverse EY teams in over 150
countries provide trust through assurance and help clients grow,
transform and operate.
Working across assurance, consulting, law, strategy, tax and
transactions, EY teams ask better questions to find new answers for
the complex issues facing our world today.
EY is an equal opportunity, affirmative action employer providing
equal employment opportunities to applicants and employees without
regard to race, color, religion, age, sex, sexual orientation,
gender identity/expression, pregnancy, genetic information,
national origin, protected veteran status, disability status, or
any other legally protected basis, including arrest and conviction
records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified
individuals with disabilities including veterans with disabilities.
If you have a disability and either need assistance applying online
or need to request an accommodation during any part of the
application process, please call 1-800-EY-HELP3, type Option 2
(HR-related inquiries) and then type Option 1 (HR Shared Services
Center), which will route you to EY's Talent Shared Services Team
or email SSC Customer Support at ssc.customersupport@ey.com
Keywords: EY, Chelsea , Technical Project Manager - Service Delivery Center - Senior Analyst - Jacksonville, IT / Software / Systems , Hartford, Massachusetts
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