Business Process Improvement Analyst
Company: University of Vermont
Location: Burlington
Posted on: April 1, 2026
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Job Description:
Posting Summary The Business Process Improvement Analyst is a
trusted strategic partner that identifies opportunities to enhance
university business processes, develops innovative strategies and
solutions—including AI and automation tools—and collaborates with
stakeholders to ensure successful adoption of new procedures and
systems. This role supports enterprise transformation and
innovation at UVM and works closely with leadership and functional
and cross-functional teams within the University Project Management
Office and across the university. Key responsibilities include
understanding customer needs, documenting processes, identifying
improvement opportunities, and supporting project and change
management. Much of this information is sensitive or confidential
and requires a high degree of discretion. The analyst will serve as
a liaison between technical and functional staff, assist in
creating business and technical requirements, draft documentation
and training materials, and support training delivery. This
position is critical to UVM’s transformation strategies and aligns
with the Project Management Office’s mission to enable change,
foster innovation, and improve institutional effectiveness.
Desirable Qualifications Experience with enterprise-level cloud
platform implementations. Professional experience in higher
education. Familiarity with project management methodologies (e.g.,
Waterfall, Agile). Familiarity with change management methodologies
(e.g., ADKAR ) Exposure to various programming, software, and
systems environments. Experience with digital transformation or
enterprise technology modernization. Familiarity with AI tools for
business process improvement. Experience with data visualization
platforms (e.g., Power BI, Tableau). Exposure to platforms like
Workday, Oracle, Salesforce, and ServiceNow. Other Information This
position is dependent on the availability of designated
transformation or systems project funding and is funded for a
minimum of three years.
Keywords: University of Vermont, Chelsea , Business Process Improvement Analyst, IT / Software / Systems , Burlington, Massachusetts
