Sr. Manager, Visual Inspection
Company: PCI Pharma Services
Location: Bedford
Posted on: April 2, 2026
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Job Description:
Life changing therapies. Global impact. Bridge to thousands of
biopharma companies and their patients. We are PCI. Our investment
is in People who make an impact, drive progress and create a better
tomorrow. Our strategy includes building teams across our global
network to pioneer and shape the future of PCI. Summary of
Objective: The Senior Manager, Visual Inspection, reports directly
to the Senior Director of Operations and is responsible for
overseeing teams of inspection and packaging technicians across
multiple PCI manufacturing sites. This role ensures ongoing GMP
compliance and adherence to quality standards across all department
staff and processes. The Senior Manager is also responsible for
ensuring the timely completion of inspection, documentation, bulk
packing, and labeling activities for sterile clinical and
commercial products to meet customer needs and PCI’s operational
goals. Essential Duties and Responsibilities: Provide technical
leadership and strategic oversight for Visual Inspection and
Packaging across multiple PCI manufacturing sites. Develop and
manage department schedules to align with customer demands and PCI
objectives. Ensure Visual Inspection processes and operator
qualification programs comply with applicable regulatory
requirements across all markets. Oversee and ensure proper
documentation and verification of batch records, protocols, and
logbooks in accordance with GMP and PCI standards. Lead
investigations and drive resolution of deviations related to Visual
Inspection and Packaging, ensuring effective root cause analysis
and corrective actions. Establish, analyze, and maintain key
performance metrics, including defect rates, inspection throughput,
and on-time/right-first-time delivery. Serve as the department
Subject Matter Expert (SME) during customer and regulatory audits.
Drive continuous improvement initiatives to enhance efficiency,
productivity, and compliance through optimized systems, training
programs, and record-keeping practices. Act as a highly visible,
hands-on leader, responsible for coaching, mentoring, and
developing high-performing teams while fostering a culture of
accountability and excellence. Oversee the professional development
of the Visual Inspection team, conducting individual performance
reviews, setting goals, and driving employee growth.
Qualifications: BS degree highly recommended, in addition to 8
years related experience along with 2 years direct supervision of
VI program. Positive attitude with strong interpersonal skills
Proven leadership, persuasiveness, initiative, and problem solving
skills Strong communication skills, both verbal and written Able to
inspire and motivate Self-motivated with a drive for excellence
Resilient through operational and organizational change Ability to
prioritize and manage multiple resources in a production
environment with flexibility to meet organizational needs LI-AK2
Join us and be part of building the bridge between life changing
therapies and patients. Let’s talk future Equal Employment
Opportunity (EEO) Statement: PCI Pharma Services is an Equal
Opportunity/Affirmative Action Employer. We do not unlawfully
discriminate on the basis of race, color, religion, age, sex,
creed, national origin, ancestry, citizenship status, marital or
domestic or civil union status, familial status, affectional or
sexual orientation, gender identity or expression, genetics,
disability, military eligibility or veteran status, or any other
protected status. At PCI, Equity and Inclusion are at the core of
our company’s purpose: Together, delivering life-changing
therapies. We are committed to cultivating an inclusive workplace
by holding ourselves accountable to the highest standards of
understanding, fairness, respect, and equal opportunity – at every
level. We envision a PCI community where everyone can belong and
grow, and we strive to bring this vision to reality by continuously
and intentionally assessing our people practices, policies and
programs, marketing approach, and workplace culture.
Keywords: PCI Pharma Services, Chelsea , Sr. Manager, Visual Inspection, Manufacturing , Bedford, Massachusetts
