Inbound Call Center Associate (1pm 9pm shift)
Company: Professional Staffing Group
Location: Chelsea
Posted on: April 4, 2021
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Job Description:
Inbound Call Center Associate (1pm - 9pm shift) We are looking
for candidates who are looking to start ASAP at a large nursing
home located in Chelsea, MA. Paid training is also provided in the
beginning stage of the role. This is a great opportunity for
candidates looking to build their resume or gain customer service
experience. The ideal candidate will have experience in a heavy
phone use setting. Main Responsibilities: - Answering inbound calls
from health insurance participants and assisting with any questions
regarding their plan - Look up dial out and other information using
the company switchboard - Escalating any calls to the supervisor
level if necessary - Routing any emergency calls to the appropriate
party Qualifications: - Proof of education: HS diploma/GED,
Associate's or Bachelor's degree preferred - 6+ months experience
working in a call center environment - Any experience working in a
healthcare call center is a plus - Recent experience using
Microsoft Windows programs - Strong phone etiquette and listening
skills If interested, please submit a resume for consideration
Professional Staffing Group is an equal opportunity employer and
considers qualified applicants for employment regardless of race,
gender, gender identity, gender expression, age, color, religion,
disability, veteran's status, sexual orientation, or any other
protected factor. #pando1-1
Internal ID: 2692PandoLogic.Category: Customer Service, Keywords:
Call Center Representative
Keywords: Professional Staffing Group, Chelsea , Inbound Call Center Associate (1pm 9pm shift), Other , Chelsea, Massachusetts
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