Weekend Daytime Residential Counselor, FRI&SAT, 9AM-5:30PM
Company: Pine Street Inn
Location: chelsea
Posted on: May 3, 2021
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Job Description:
JOB DESCRIPTION: The Residential Counselor will assist the Veterans to access the
services we provide, particularly those relating to food, clothing,
medical care, and referral needs, as well as ensuring their safety
and security. Daily tasks will include: answering phones, recording
appropriate log notes, receive and route Veterans messages. Respond
to e-mail communications in an appropriate timely fashion. Actively
participate in trainings that are required by all Pine Street Inn
direct care staff. At all times counselors are required to treat
all residents/guests/program participants fairly, with respect and
dignity. At all times counselors are required to appear alert and
approachable. REQUIREMENTS: * High school diploma OR equivalent certification with 6 months
of experience working with persons who are mentally ill * Minimum
of one (1) year of experience in Human Services environment * Basic
computer knowledge and data entry skills * Ability to communicate
verbally and by written means * Ability to stand for long periods
of time * Ability to stretch, bend, and lift 50lbs. * Ability to
assist residents up and down stairs during difficult/emergency
situations * Ability to respond safely and quickly to emergency
situations * Ability to talk/listen with/to people, in a
non-judgmental way * Ability to perform an array of difficult tasks
at the same time * Temperament to work with residents/participants
with problems indicative of untreated emotional and active
substance abuse behavior * Ability to work with a diverse staff and
client population * Ability to work in intense situations PREFERRED: * CPR certification and first aid certified * Bilingual *
Knowledge of addictions and mental illness * Knowledge of issues
pertaining to the homeless * Proven interpersonal, communication
and organizational skills ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO: * Monitor the building for safety/security hazards and ensure
that the facility, including the surroundings, is safe for
Veterans, staff and all individuals who work in/access our
facility. * Ensure all entrances are secure; making sure all
walkways and wheelchair ramp are accessible during inclement
weather * Monitor various operations: rooms, kitchen operations;
ensure that all who enter are allowed to enter and follow required
sign in protocol. * Oversee compliance with the occupancy
agreements and house rules. Monitor tenants and tenants guests who
are awake and active in the house. Make regular rounds through the
building to ensure all entrances are secure. Act to ensure a safe
and comfortable living environment. * Assist Veterans in
understanding how the services are provided: explaining procedures,
answering questions, explaining rights and/or recourse to
grievances * Address inappropriate behavior through the use of proper
judgment, set rules, regulations and guidelines * Document all hazards/incidents and intervene appropriately in
unsafe situation. * Assess and respond appropriately to emergency situations. Use
emergency phone tree, and complete incident reports as
necessary. * Advise the Clinical supervisor regarding matters of concern or
policy; Confer regularly with other program staff * Work to foster
and maintain an atmosphere of teamwork; set a tone of respect and
support for all participants in the program * Encourage participants to be responsible neighbors * Develop
and foster professional relationship with all Veterans * Make appropriate log note in reference to Veterans issues;
communicate any observed issues via the log and verbal. *
Participate in relevant meetings, training sessions and programs as
assigned and/or required * Perform other additional assignments or projects as
requested/directed by supervisor * Work with other staff to help
prepare occasional meals and holiday celebrations * Touch base
regularly with individual program participants reports * Maintain
necessary records in a timely fashion
Keywords: Pine Street Inn, Chelsea , Weekend Daytime Residential Counselor, FRI&SAT, 9AM-5:30PM, Other , chelsea, Massachusetts
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