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Air/Ocean Transportation Specialist (Remote)

Company: Deringer
Location: Chelsea
Posted on: June 12, 2021

Job Description:

Level I:

  • Coordinates aspects of the routing and rating of air/ocean freight to include providing quotes to customers, working with international and/or domestic agents, approving carrier invoices for payment, handling pick-ups and deliveries.
  • Determines best methods for shipping to ensure customer satisfaction; thereby retaining existing business and attracting new business.
  • Prepares documents required for import or export of clients' shipments.
  • Traces shipments after normal working hours and re-routing freight accordingly.
  • Prepares important documents for customs (i.e. bonds, bills, classify / release and reports), including OGAs.
  • Produces relative documentation to secure the release of import consolidations from carriers; handles all turnover documents to other brokers, as well as internal transfer and in-bond movements.
  • Completes import arrangements for customers, including bookings, container arrangements, insurance, banking and transportation companies (ocean and trucking).
  • Cross-trains in additional responsibilities.
  • Performs additional duties as assigned by management.

Level II: In addition to the tasks noted in Level I, the position:

  • Builds effective vendor relationships utilizing negotiation and accountability skills.
  • Resolves problems (i.e. billing, tracing shipments) and handles customer concerns. Builds relationships with customers.
  • Performs calculations, reconciliations, analyzes reports, researches, and tracks and troubleshoots.
  • Interacts with Accounting Department to complete pertinent accounting functions; provides documentation; and resolves any discrepancies.
  • Pursues new sales' leads; discusses and sells the Company's services to current clients and promptly forwards potential leads to designated person.
  • Stays up-to-date on regulations, laws, guidelines and Deringer requirements. Acts as a resource to internal and external clients.
  • Handles confidential information. May give instruction to colleagues and is expected to make recommendations to improve processes and the functioning of the department and/or Company.

Keywords: Deringer, Chelsea , Air/Ocean Transportation Specialist (Remote), Other , Chelsea, Massachusetts

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