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Data and Resources Analyst

Company: Commonwealth of Massachusetts: Executive Office of
Location: Chelsea
Posted on: January 18, 2023

Job Description:

Description The Chelsea Soldiers' Home is seeking a self-motivated and highly organized individual to serve as a Data and Resources Analyst. The selected candidate will review and analyze data, confer with agency staff to identify needs and potential problems within the assigned department, and conduct special studies, projects, and reports. Other responsibilities include (but are not limited to): determining the methods to be used in report analysis and preparation; recommending changes in departmental methods, operations, and procedures; compiling information for database training and management usage; analyzing, assessing, and supporting software needs, as well as developing system job aids.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

  • Performs data analysis and review, with the goal of devising methods that result in more effective and efficient operations.

  • Recommends modifications in departmental operations in response to changes in agency objectives, regulations, procedures, or policies.

  • Evaluates and compares data in order to provide information to management for making sound conclusions to solve problems, to plan course of action, and to formulate and define policies and procedures.

  • Assists Project Manager in department activities and assignments for special projects, database implementation, training and support as needed.

  • Determines the methods to be used in conducting studies/special project report preparation; designs forms and instruments to be used in collecting information; and evaluates results to ensure the validity, reliability, and integrity of data.

  • Compiles information for management use from automated records, reports and other sources, and disseminates this information in the form of reports, manuals, charts, graphs, tables etc.; defines each project purpose, scope and methodology

  • Attends (chair as needed) periodic "Train the Trainer" (TTT) meetings for informational exchange of ideas and problem solving addressing ongoing training needs.

  • Serves as backup Subject Matter Expert (SME) to department databases (re: EMR database) to reconcile and review all residents and patients' files, including attachments (i.e. DD214s, photographs, etc.).

  • Participate in other duties as assigned.


    • This is a full-time (37.5 hours/week) position working Monday through Friday with exact daytime hours to be determined before time of hire by the Hiring Manager

    • Note: This is 24 hour/7 days a week facility. The Chelsea Soldiers' Home may require this individual to be present during nontraditional hours when circumstances dictate the operational need.

      Required Qualifications

      • Adept at analyzing and determining the applicability of data to draw conclusions and make appropriate recommendations.

      • Knowledge of the principles and practices of management science, including problem solving and decision-making, forecasting and planning, and work simplification methods.

      • Familiarity with general report writing and preparation.

      • Ability to understand, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned activities.

      • Working independently to achieve objectives where few precedents or guidelines are available.

      • Accurate information gathering via document/record examination and questioning individuals.

      • Adaptability to varying work situations to meet changing departmental requirements or a crisis/emergency.

      • Exercising sound judgment, communicate effectively, and give/follow oral and written instruction in a precise, understandable manner.

      • Discreet handling of confidential information.

      • Controlling workflow through periodic reviews and/or evaluations; determining training needs and providing or arranging for such training.

      • Highly Proficient usage of all Microsoft Office products including Word, Excel, PowerPoint, Teams, Outlook, SharePoint, and OneDrive, as well as other software required to develop and prepare reports and studies.

        Preferred Qualifications

        • Experience working within a HealthCare setting or Long-Term Care (LTC) facility.

        • Understanding of Medicare/Insurance Billing, i.e., reporting, ICD codes, etc.

        • Project Management experience and/or certification

        • Proficiency with various HealthCare or Electronic Medical Record (EMR) software products

          About the Soldiers' Home in Chelsea:

          The Chelsea Soldiers' Home is a state-funded, fully accredited health care facility that offers veterans quality health care, including full-time residential accommodations, and provides educational and social services for Veterans in the Commonwealth. The Soldiers' Home is staffed by approximately 330+ administrators, clinicians, nurses, certified nursing assistants, skilled trade, dietary staff, housekeeping staff, contractors, consultants, and general administrative personnel. The Home addresses the needs of a wide variety of veterans, including 24/7 care and treatment for terminal illness to the provision of residential, social, and educational services. Comprehensive inpatient and outpatient medical services are provided to these veterans in need. The patient population is generally categorized into the following categories: Alzheimer/Long Term Care; Domiciliary (residential). The tradition of service to the veterans of Massachusetts is surpassed only by a continued commitment to excellence in care for those who are in need now and in the future. Our mission is to provide "Care with Dignity, Honor, and Respect" to our Veterans. Learn more about our important work:

          Comprehensive Benefits

          When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards!

          Pre-Hire Process:

          A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

          Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

          Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

          If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

          For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #2.

          Applicants should upload a cover letter and resume for the Data and Resources Analyst position.

          Qualifications First consideration will be given to those applicants that apply within the first 14 days.


          Applicants must have at least (A) four years of full-time, or equivalent part-time, professional experience in work simplification, management analysis, program analysis, methods analysis, economic analysis, fiscal analysis, financial analysis, budget analysis, program administration, or program management or (B) any equivalent combination of the required experience and the substitutions below.


          I. A Bachelor's degree with a major in business administration, business management, public administration, industrial engineering or industrial management may be substituted for a maximum of two years of the required experience.*

          II. A Graduate degree with a major in business administration, budget management, public administration, industrial engineering or industrial management may be substituted for a maximum of three years of the required experience. *

          III. A Bachelor's degree or higher degree with a major other than in business administration, business management, public administration, industrial engineering, or industrial management may be substituted for a maximum of one year of the required experience. *

          *Education toward such a degree will be prorated based on the proportion of the requirements actually completed.

          NOTE: Educational substitutions will be permitted for a maximum of three years of the required experience.

          Comprehensive Benefits

          When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards!

          Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

          An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

          The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

          Official Title: Management Analyst IIIPrimary Location: United States-Massachusetts-Chelsea-91 Crest StreetJob: Administrative ServicesAgency: Soldiers` Home MassachusettsSchedule: Full-timeShift: DayJob Posting: Jan 9, 2023, 6:39:48 PMNumber of Openings: 1Salary: 68,016.52 - 98,517.12 YearlyIf you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: William L. Herbert; - 6176603443Bargaining Unit: 06-NAGE - Professional Admin.Confidential: NoHybrid Work Eligible: Yes

Keywords: Commonwealth of Massachusetts: Executive Office of, Chelsea , Data and Resources Analyst, Professions , Chelsea, Massachusetts

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