Sales Account Executive - International Logistics
Company: Tec Group
Location: Chelsea
Posted on: March 13, 2023
Job Description:
Position Summary:The Sales Account Executive grows new
relationships and grows relationships with assigned customers while
achieving an assigned sales and revenue goals. Looking for an
experienced professional to expand the firm's market share for each
assigned customer, introduce and promote new products and services
to assigned customer accounts, develop new relationships and
increase companies market share in the
territory.Responsibilities:
- Retain customer volume, sales and profitability through
proactive stewardship of the firm's relationships with assigned
customers.
- Penetrate and expand relationships and revenue potential with
assigned accounts by:
- Selling new or additional products or services to current
buyers; and/or
- Finding additional buyers and stakeholders within the existing
customer location; and/or
- Selling additional customer locations.
- Sell and support the full suite of the firm's product and
service offerings.
- Develop and manage robust pipeline of new opportunities to help
increase Laufer's market share in the territory.
- Support and actively participate in all aspects of the sales
process, and calling upon others to assist in solution development
and proposal delivery, as needed, or as directed by
management.
- Direct joint customer planning efforts in assigned
accounts.
- Proactively manage customer satisfaction and service delivery
by anticipating potential service problems, monitoring
satisfaction, and recommending process and delivery
improvements.
- Assist other sales team members, when directed, with customers
outside the assigned account base when required.
- Support and manage assigned customer transition from the
Business Development Group during customer implementation.
- Design, manage, and deliver Quarterly Business Reviews, in
collaboration with other internal stakeholders, to assigned
customers.
- Insure all assigned customer's pricing, RFP responses, and bids
are completed and delivered accurately and timely.
- Support SOP creation, management, updating and adherence for
assigned customers.
- Travel when necessary within region to branch offices, customer
field offices, and assigned customers to help accomplish assigned
customer objectives.Accountabilities and Performance Measures
- Achieves assigned sales and revenue budgets.
- Meets assigned expectations for profitability.
- Achieves customer retention and growth targets.
- Maintains high customer satisfaction ratings that meet company
standards.
- Completes required training and development objectives within
the assigned time frame.Alignment:
- Reports to the local Branch Manager
- Enlists the support of sales specialists, implementation
resources, service resources, and other sales and management
resources as needed
- Works closely with the Customer Service Team members to ensure
customer satisfaction and problem resolution
- This position has no direct reportsRequirements:
- Minimum 2 years of freight forwarding sales experience
- Must understand ocean export and importBenefits:
- Medical, Dental, and Vision Benefits with company
cost-sharing
- Health Savings Account medical benefit option with a company
contribution to the health savings account
- No cost Medical Bridge Program to assist with costs that may be
attributable to the plan deductible
- Medical and Dependent Care Flexible Spending Accounts
- No cost Short-term disability, Long-term disability, Life, and
AD&D insurance
- 401(k) Retirement Plan with a generous company match
- Paid Time Off (over 4 weeks of PTO by year 5)
- No cost Employee Assistance Plan to assist with emotional
well-being, family and relationships, legal and financial matters,
and more
- Employee Recognition Program
- Giveback Program - each employee is given $500/year to donate
to a charity (Laufer has donated over $1 million )
- Commuter Benefits for employees traveling to and from the NYC
officeSteve Becker
Keywords: Tec Group, Chelsea , Sales Account Executive - International Logistics, Professions , Chelsea, Massachusetts
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