Consulting Manager

Company: ESM Software
Location: Boston
Posted on: June 2, 2025

Job Description:

The consulting manager position will play a multifaceted role in delivering our software, delivering training/consulting services to clients and growing our accounts. We are looking for a talented team-player who works well and enjoys collaboration with other team members.Responsibilities

• Work closely with new and existing clients to guide them through both strategy and ESM software implementation processes to drive client adoption and ongoing positive outcomes.
• Manage day-to-day relationships with customers including remote-based strategy consulting, ESM implementation, and training services.
• Develop customer account penetration and growth plans including both ESM products and professional services.
• Facilitate client review meetings (face-to-face meetings with client's full executive team) and plan/design strategic plans in the ESM application for some of the world's largest organizations.
• Establish & maintain sales pipeline, forecast, and growth targets for stable of accounts managed.
• Create custom marketing content as needed in order to advance account growth and corporate sales opportunities.
• Collaborate with product team, share ideas, and support execution of ESM product improvements based on client delivery experience and customer feedback.
• Update product documentation and training collateral.Requirements
• Strong project management and consulting background with demonstrated track record of success in delivering consulting engagements.
• Two to five years of experience in strategy, software. Healthcare experience preferred.
• Solid written and verbal communication skills are a must.
• Ability to work with both functional and technical team members.
• Ability to manage, prioritize, and multi-task on multiple projects.
• Energetic self-starter who is motivated to succeed and make an impact.
• Some domestic travel required. Opportunity for international travel.All candidates must submit a cover letter with application
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Keywords: ESM Software, Chelsea , Consulting Manager, Professions , Boston, Massachusetts