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Customer Service Representative

Company: The Panther Group
Location: Chelsea
Posted on: November 12, 2021

Job Description:

Customer Service Representative Job DescriptionAre you a recent college grad looking to start your professional career? We have a role for a bright, educated person who wants to get their foot in the door of a great insurance company! Customer Service Representative Responsibilities: Answer questions regarding policies, coverages and premiums. Process policy endorsements in a timely fashion in accordance with established company procedures. Research customer concerns, and escalate customer complaints and feedback to management. Provide professional and efficient service at all times. Research and initiate changes or corrections to customer's policies according to established procedures. Customer Service Representative Requirements: Bachelor's degree required. Excellent oral and written communication skills. Proficient in Microsoft Office.

Keywords: The Panther Group, Chelsea , Customer Service Representative, Sales , Chelsea, Massachusetts

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